Privacy Policy

At Life Maxx Supplements (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

Information We Collect

Personal Information

When you interact with our store, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party providers; we do not store full payment details)

  • Order history and customer support communications

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

  • Process, fulfill, and ship orders

  • Communicate with you regarding purchases, inquiries, or account issues

  • Detect and prevent fraud or unauthorized activity

  • Improve website performance, marketing, and customer experience

  • Send marketing emails or SMS only if you have opted in

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Performance of a contract (to fulfill your order)

  • Consent (for marketing communications)

  • Legal obligations (tax, accounting, compliance)

  • Legitimate interests (fraud prevention, site optimization)

Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only as necessary, including:

  • Shopify (our ecommerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and fulfillment partners

  • Email and SMS marketing providers

  • Analytics and advertising partners (e.g., Meta, Google)

These parties are contractually obligated to protect your data and use it only for authorized purposes.

Cookies & Tracking Technologies

We use cookies to:

  • Enable core site functionality

  • Analyze traffic and usage

  • Support advertising and retargeting efforts

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

Your Rights (GDPR & CCPA)

GDPR Rights (EEA Residents)

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

CCPA Rights (California Residents)

You have the right to:

  • Know what personal information we collect and why

  • Request access to or deletion of your personal information

  • Opt out of the sale or sharing of personal data (we do not sell data)

  • Not be discriminated against for exercising your rights

To exercise any of these rights, contact us using the information below.

Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Comply with legal and accounting obligations

  • Resolve disputes and enforce agreements

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Children’s Privacy

Our website is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from minors.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions or wish to exercise your privacy rights, contact us at:
support@lifemaxxsupplements.com